New Commonwealth Natural Gas (NCNG) is committed to ensuring that the natural gas lines supplying your home or business remain safe and reliable. NCNG owns, operates and maintains the natural gas pipeline and facilities leading up to and including the meter of all residential and commercial customers. This maintenance includes regular inspections to ensure no leaks are present and the lines are in good condition.

You own and are responsible for all buried and above ground natural gas piping on your property that runs from the meter to the structure and inside the structure. This also includes any gas appliances. This is referred to as “customer piping’ and must be maintained by you, the customer. If the customer piping is not properly maintained, corrosion and leaks can occur creating a hazardous condition.

To keep your home or business safe, you should monitor and properly maintain the natural gas lines that you own. Your customer piping should be periodically inspected for leaks. If the piping is metallic, it should also be inspected for corrosion. A licensed plumber or qualified technician can assist you with the inspection and maintenance. Any unsafe condition that is discovered should be repaired immediately.